1. Information we receive
When you contact us, we may receive your name, email address, phone number, and message content. We receive only the information you submit. The catalog, followed list, and planning cart operate in your browser using local storage and are not automatically sent to KeenForm Studio.
2. How we use information
We use contact details to respond to questions, provide requested support, maintain business correspondence, and improve the clarity of our classes. We do not use submitted messages to make medical, financial, or eligibility decisions.
3. Storage and security
We use reasonable administrative and technical safeguards appropriate to the nature of the information. No internet transmission or storage system can be guaranteed completely secure. Local browser data can be removed through your browser settings.
4. Sharing
We do not sell personal information. We may disclose information when required by law or when a service provider needs it to operate a requested communication service under appropriate confidentiality obligations.
5. Retention and choices
We retain correspondence only as long as reasonably needed for the stated business purpose, legal obligations, or dispute resolution. You may ask us to access, correct, or delete personal information by writing to [email protected].
6. Children and changes
KeenForm Studio is intended for a general audience and does not knowingly request personal information from children. We may update this policy when our practices change and will publish the revised effective date.